During the Gamelab conference in Spain, Shawn Layden was questioned by Robert Purchese, a reporter from Eurogamer, if Sony is listening to fan’s feedback and if there were any plans to open up the platform for crossplay. While unable to go into detail, Layden did offer a brief statement:

While it’s nice to see Sony acknowledge fan’s feelings, Layden’s comment probably won’t do much for people upset by Sony’s poor response to crossplay, especially after recent comments that the decision is simply about money. Sony’s best option would be to give in to fans’ demands for crossplay support, thus winning back goodwill among gamers.

On the other hand, there’s not much incentive for Sony to implement crossplay from a business perspective. They currently have the largest install base on the market, so opening up the platform could ultimately wind up doing more harm than good for Sony.

It’s also possible that Sony will simply try to wait out the issue, leaving fans’ complaints unaddressed. Either way, Sony needs to offer a solution to the issue soon. The controversy has already caused a drop in Sony stock share price, and further delays could have even more of a negative effect on the business. Hopefully, Sony will be able to find a mutually beneficial arrangement that could expand to even more games in the future, as well as protect their own interests.

Source: Eurogamer